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Cleaning Services- Tips to Find the Best Cleaning Services in MelbourneServices- Tips to Find the Best Cleaning Services in Melbourne

Best Cleaning Services Summary: To find the best cleaning services in Melbourne, choose quality over quantity. Verify licensing and insurance. Check a company's references and employee backgrounds for safety. Request an in-home inspection for accurate quote and proper service.
 
Your home and office are the most personable places. It is private and you want it to be clean and secure. When you find the home or office needs more than an everyday cleaning you may decide, it is time to turn to a professional cleaning service in Melbourne. This can be a one-time cleaning or you may prefer to have a regular service cleaning. Whatever the decision, make sure the service is one that will be best for your needs.
 

Verify if they are Licensed and Insured

Verify that the company provides general liability insurance and worker's compensation. This helps ensure the employees, you, your home and valuables are protected.
 

Verify References

Always check references. Many companies offer reviews, reference checks, and comparisons. These companies may have a referral fee or some type of membership fee, but in the end can be worth it. It is important to be able to have some sort of background check in case there has been a complaint such as theft or improper cleaning services provided. Speak directly with any clients that you can and find out any problems they may have had with a particular employee or a company altogether. Ask open and closed ended questions. Make sure these references are up to date. Also, check with family and friends regarding any experiences they may have had or are able to refer you to any particular cleaning service.
 

Verify Employee Training and Proper Background Checks

You want to select a company that has performed background and credit checks on their employees. This ensures your family and business safety. They should also have been working for the company for at least 6 months. You want to make sure any incidents have been cleared during that time. In addition, having staff for over 6 months, helps add value to knowing they may not up and quit on a company. Those looking for temporary work may offer poor service levels.
You may think that cleaning should not require much training, but it actually does. A cleaner will need to understand how to use products since they are technically chemicals. You do not want someone in your home that is not properly trained on mixing or not mixing products, as they could actually strip the color of your items, create dangerous fumes, or worse, start a fire. They need to know how to use equipment properly and what they can use it on, so not to damage surfaces. You want your home to be properly sanitized as well, so be sure a sanitation training class is included for each employee.
 

Have an In-Home Inspection

Price quotes over the phone are ok to start with, but a final quote is preferable in person. A cleaning service company needs to see what they are working with, such as the size of furniture, types of flooring, material of cabinets, counters, and appliances. It's one thing to describe something to clean and another to see it.
 
Important questions to ask are:
  • Will the same person or team be sent out?
  • Who provides the supplies and equipment?
  • How long have you been in business?
  • Are there any service guarantees?
  • Are my pets okay to leave at home?
  • What are the policies about cleaning fragile items?
  • Are you licensed and bonded?
  • What is included in my regular service and is it ok to add extra services at the time of the visit?
 

Verify their Pricing

It is understandable for pricing to change if there was an additional service performed on site, but it is not acceptable for pricing to change on a quote and those same services were performed in the same period. That is why it is important to have a cleaning service manager come to your home or office to give accurate quotes. Do not be fooled by ad's that give pricing based per room. A cleaning service should base quotes around what needs cleaning in a room, the square footage of the home or office, and special chemicals and equipment they need to bring into the home to clean it properly.
Your home and office deserve the quality cleaning you will offer. Whether it is a cleaning service team or a one-person job, the cleaning service should have the knowledge and expertise to send out the right person for the job. Following these tips will help you find the best cleaning services in Melbourne.
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Testimonials
Very pleasant cleaners arrived at appointed time, commencing work. Both cleaners did an excellent job, showers sparkled and oven like new.
- Sandra Turner (VIC)
Very Comfortable & friendly people to deal with. Brilliant work & fantastic service.
Keep up the good work & thanks a lot.
- Pulin Patel (VIC)
Fantastic prompt service, time was taken to fully explain different cleaning options available and result was fantastic.
- Rob H (ACT)
 

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